SHIPPING INFO FAQ
We will ship your order to your home or workplace via UPS. We ship refrigerated products in curbside recyclable coolers packed with gel packs to ensure your purchase arrives cold within the designated shipping time frame.
Refrigerated shipments cannot be in transit over the weekend, so the destination, shipping method and day that your order is placed can all affect when your order will arrive.
We ship Monday through Wednesday, however, if the transit time required to ship your order after a Tuesday during a given week would require your order to sit in a shipping company’s warehouse over the weekend, it will be held until the following Monday. Most of our shipments arrive within 3 consecutive shipping days after your order is placed. Consecutive shipping days are Monday-Friday for residential addresses and Monday-Friday for commercial addresses.
We will send you a shipment notification with your tracking number when your order ships. You can also check on your order status on the top of any page on our website by clicking on “order status”.
Please do not attempt to send refrigerated items back to us. If we make a mistake, we will be happy to correct it.